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mariela117 Author

Level 1

4 points

Bill unexpected.

I’m Mariela Alfaro. I need your help I’ve been charged $4.99 twice for Apple.com/ bill one it was charged on May 18, 2020 and the other was on June 4, 2020 and I’m not been subscribed or made purchased with any of apple or something. just in case let know what am I supposed to paying.

I am paying $2.99 only for ICloud Apple.com/ bill each month.

Thanks

iPhone 6s, iOS 13

Posted on Jun 4, 2020 11:43 PM

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Top-ranking reply

Community+ 2024

Level 10

413,928 points

Posted on Jun 4, 2020 11:50 PM

Unknown Charge

Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Similar questions

2 replies

Top-ranking reply

Community+ 2024

Level 10

413,928 points

Jun 4, 2020 11:50 PM in response to mariela117

Unknown Charge

Queer Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Reply

Level 10

149,568 points

Jun 4, 2020 11:51 PM in response to mariela117

Please start here ➔ Refunds, Subscriptions & Billing Questions.

Axel F.

Reply

Bill unexpected.

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