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i have an iphone xmax it was updating software and it froze to a white screen its been 6 hours

I have an iPhone X max it was updating software and it froze to a white screen 6 hours ago

iPhone XS Max

Posted on Jun 4, 2020 11:40 PM

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Question marked as Top-ranking reply

Posted on Jun 4, 2020 11:59 PM


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 4, 2020 11:59 PM in response to LRN1203


  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

i have an iphone xmax it was updating software and it froze to a white screen its been 6 hours

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