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User profile for user: kimi1130
kimi1130 Author
User level: Level 1
4 points

I forgot the passcode for my iPad face id.

How can I retrieve my passcode for iPad face id?

iPad Pro, iPadOS 13

Posted on Jun 1, 2020 3:40 PM

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Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Jun 1, 2020 3:40 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Jun 1, 2020 3:40 PM in response to kimi1130

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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I forgot the passcode for my iPad face id.

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