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i received a charge on my credit card from from apple which i didnt purchse

i received a charge on my credit card and it say apple.com. I did not make this purchase


iPad, iPadOS 13

Posted on May 28, 2020 9:30 AM

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Question marked as Top-ranking reply

Posted on May 28, 2020 9:45 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

6 replies

May 28, 2020 9:45 AM in response to baljinder114

Have you checked your account to see if you were charged? Or did you get an email out of the blue telling you that you have been charged?


It is very common for bad people to send phishing mails claiming a false charge and giving you a link to fix it, and in ‘fixing’ it you really give them the info they need to compromise your account


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

See your purchase history for the App Store or iTunes Store - Apple Support


Jul 7, 2020 11:36 AM in response to vida55

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Jul 22, 2020 11:54 AM in response to avonia

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

i received a charge on my credit card from from apple which i didnt purchse

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