You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone6

Phone was given to me and I continue to get my iCloud account signed in but it keeps asking me for the password of the person that had the phone before me. How can I delete his account

iPhone 6, iOS 12

Posted on May 12, 2020 5:11 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on May 12, 2020 5:17 AM

You don't, sorry.

Only the previous owner, using the credentials that were using to activate that iPhone, can do it.

Without those credentials, that iPhone is useless to you.

Regards

Giulio

View in context

Iphone6

Similar questions