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Level 1

8 points

iphone 6s battery health problem

why there's no battery health showing in my iphone 6s? what does it mean?

Posted on May 3, 2020 1:57 AM

Top-ranking reply

Community+ 2024

Level 10

414,048 points

Posted on May 3, 2020 2:02 AM

Battery health unknown

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.

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