You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Number transfer

I bought a new iPhone with a new network. I transferred everything over during the set up process by having my old iPhone close as directed. I wanted to keep my old number so waited for that to help between my providers. When I make it receive calls my old number is used however when I send texts it comes up as the number that came with my new SIM and it also shows this in settings as my number. I don’t know how to rectify this? Please help x

iPhone XR, iOS 13

Posted on Apr 24, 2020 6:05 AM

Reply
3 replies

Apr 24, 2020 6:57 AM in response to kb1951

Thank you. I did ask my old network for my PAC code, I got that and gave it to my new network and my old one said “goodbye” as such. My new network then said it would transfer on a certain date which it did as I checked by making a phone call as soon as I got the text from them to say it had transferred. Confused!

Number transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.