cannot launch word on Mac
can anyone advise on a simple way to sort this problem as after looking at several old posts, none made sense.
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can anyone advise on a simple way to sort this problem as after looking at several old posts, none made sense.
No error messages when I click on the icon. Yesterday it wouldn’t open one doc.
version of OS is mohave.
and I am unsure of version of Microsoft word. Running first aid in disk utility right now so cannot check version of word.
Thanks everyone for help. I have updated my version of word and it is working right now.
Start with the basics: What version of Word do you have? What version of the OS?
What happens when you try launch it? Any error messages?
Word is version 16.25
Have you run Microsoft AutoUpdate, as Word 16.25 is quite old and may not be compatible with Mojave until updated.
I will try that - thanks
The last update of Office 2019 about a week ago brought it to v16.36.
Are you running any anti-virus software or so-caled "cleaning/tune-up" apps?
cannot launch word on Mac