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iPhone 6s screen is frozen. Showing black Apple symbol on white screen then screen turns black. Has been doing this for hours.

Can anyone suggest a method to get phone to work?

iPhone 6s Plus, iOS 13

Posted on Apr 15, 2020 12:26 AM

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Posted on Apr 15, 2020 12:31 AM

If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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