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imovie won't export

When trying to export an imovie, it fails stating "The operation couldn’t be completed. (com.apple.Compressor.CompressorKit.ErrorDomain error -1.)"

I checked every file to make sure nothing was corrupted and ensured that all of the content I was using was fully uploaded. I talked to an online chat support and they told me to shut the computer down and reboot in safe mode pressing and holding the left shift button for 40 seconds. That it should now be able to export. But to no avail, instead I got the message "Safe mode not supported, does not support OpenGL hardware acceleration, which is required to run imovie. Please reboot normally and try again." I tried rebooting normally and the same error from before error-1 prevents the export.

Please if anyone has run into this issue or knows what to try, please let me know! I'm struggling to get back onto apple support chat.

MacBook Pro 13", macOS 10.13

Posted on Apr 14, 2020 10:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2020 11:20 AM

The Compressor Kit Error message has been reported with increasing frequency

of late. No universal fix so far, although lately users with the problem have

been able to fix it by updating/upgrading iMovie and, if necessary, the

operating system.  Also sometimes successful is starting up in Safe Mode (see Finder menu for instructions) and

then after everything loads immediately shutting down and rebooting in normal mode.


Here's a link, though older, that describes what others have tried with the

Compressor Kit Error:


https://discussions.apple.com/thread/8265338


There may be some proposed solutions in the above link that will work for

you.


All else failing, try calling Apple Support. The techs there are very savvy

and also have the capability of remotely accessing your computer. Click on the

Contact Support item in the upper right hand corner of this screen and navigate

to a place where you can provide your telephone number so that Apple Support

can call you back. I think that the file path is Contact Support/Mac OS/Applications/iMovie,

or something like that.


Good luck with this. If you have time, post back with your results, as it

may assist others who have this perplexing issue.


-- Rich

1 reply
Question marked as Top-ranking reply

Apr 14, 2020 11:20 AM in response to megkern

The Compressor Kit Error message has been reported with increasing frequency

of late. No universal fix so far, although lately users with the problem have

been able to fix it by updating/upgrading iMovie and, if necessary, the

operating system.  Also sometimes successful is starting up in Safe Mode (see Finder menu for instructions) and

then after everything loads immediately shutting down and rebooting in normal mode.


Here's a link, though older, that describes what others have tried with the

Compressor Kit Error:


https://discussions.apple.com/thread/8265338


There may be some proposed solutions in the above link that will work for

you.


All else failing, try calling Apple Support. The techs there are very savvy

and also have the capability of remotely accessing your computer. Click on the

Contact Support item in the upper right hand corner of this screen and navigate

to a place where you can provide your telephone number so that Apple Support

can call you back. I think that the file path is Contact Support/Mac OS/Applications/iMovie,

or something like that.


Good luck with this. If you have time, post back with your results, as it

may assist others who have this perplexing issue.


-- Rich

imovie won't export

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