You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Money was sent to the wrong person

How can i get my money back ?

iPhone XS Max, iOS 13

Posted on Apr 13, 2020 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 6:10 PM

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.



1 reply
Question marked as Top-ranking reply

Apr 13, 2020 6:10 PM in response to banaya

See the following from Send and receive money with Apple Pay - Apple Support


How to cancel or dispute a payment

  1. Open the Messages app, then open the conversation and tap the payment. 
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again. 
  3. Tap Cancel Payment.


If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.



Money was sent to the wrong person

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.