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User profile for user: matilde1533
matilde1533 Author
User level: Level 1
8 points

microphone issue

My mic doesn't work! Everytime I try to record something (video or audio) and also in phone call, I can't speak and even hear my interlocutore. It isn't possible to press "speaker" too.

iPhone 7, iOS 13

Posted on Apr 13, 2020 8:58 AM

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User profile for user: LACAllen
LACAllen
User level: Level 8
43,518 points

Posted on Apr 13, 2020 9:57 AM

Than you may have a hardware issue. Have you restored the device using iTunes and tested again?


https://support.apple.com/en-ca/HT201252


This updates the iOS to the latest version to isolate the issue to either software or harware.


Be sure to backup your phone before you do this.

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microphone issue

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