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Need help with sim tray

Just bought a brand new iPhone today, trying to put my sim in but the tray won’t open. Even asked my strong partner to help. Bought from BigW. Any suggestions? We only have a Telstra shop and Optus here.

iPhone 7, iOS 13

Posted on Apr 9, 2020 2:39 AM

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Posted on Apr 9, 2020 3:17 AM

Well, using the tool in your iPhone box (or a small paperclip) it should open, as per this support article:--> Remove or switch the SIM card in your iPhone or iPad - Apple Support

If you're still having difficulty ejecting the SIM tray, take your device to your carrier for help.

Regards

Giulio

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Need help with sim tray

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