what do i do when it says "You need to authenticate before acesssing this item"

I could not open a Keynote (ios) presentation that i made. it always says "You need to authenticate before acesssing this item". I do not know what that means. All of my other presentations say the same thing. Now i have to restart my project!

iPad Pro, iOS 10

Posted on Apr 3, 2020 10:14 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 3, 2020 12:04 PM

Hello,


Try updating to the latest version of Keynote from the App Store.

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what do i do when it says "You need to authenticate before acesssing this item"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.