Music
When I attempt to listen to music I can only listen to it if I download the song, so I have to download the song to listen to it, is their anyway where I can fix that?
iPhone XR, iOS 13
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User profile for user:
chuck_3rd
User level:
Community Specialist
Hello and welcome to Apple Support Communities yasiel209,
I see that you're unable to play music on your device unless it has already been downloaded. I listen to music on my devices all day, so I understand your concern, and I'd be happy to look into this with you.
If you're an Apple Music member, let's have you try turning off Sync Library and back on again and then test to see if the issue remains.
Turn on Sync Library with Apple Music
If you're not an Apple Music member, or if the issue remains after trying this step, respond back with the answers to the following questions.
- What happens when you try to play the music?
- Do you get an error message? If so, what does it say?
- Is it all songs or just specific ones?
- Does this happen when connected to Wi-Fi and cellular data?
I look forward to hearing back from you.
Have a great day!