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For a while my google chrome has been changing to ‘any search ads.com’ and I know this is a kind of virus. I have followed guidelines to remove it from the laptop.
The last week, my internet won’t connect. Nothing wrong with the WiFi, I think it has to do with the virus.
Any ideas how to fix this problem please?
thanks
Hannah
MacBook Air 13", OS X 10.11
The message implies a bad proxy address.
https://www.simplified.guide/google-chrome/change-proxy-setting
If not, try following through this:
If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support
Try Safari, and see if that works better.
Usual shenanigans here are a proxy within the browser as implied by the error, or maybe a bad DNS setting.
Though some adware and malware can be more involved to remove.
The message implies a bad proxy address.
https://www.simplified.guide/google-chrome/change-proxy-setting
If not, try following through this:
If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support
Try Safari, and see if that works better.
Usual shenanigans here are a proxy within the browser as implied by the error, or maybe a bad DNS setting.
Though some adware and malware can be more involved to remove.
I changed the proxy setting and it appears to be working! Thanks for your help 🙂
Virus and internet connection
