Cannot reset security questions (we do not have sufficient informstion to reset yout security questions)

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Level 1

4 points

Cannot reset security questions (we do not have sufficient informstion to reset yout security questions)

I honestly tried over and over again,but I forget my security answers and eventually I got locked out of my apple id. I tried to change my security questions but I couldn’t.

We do not have sufficient information to reset your security questions. Help me please

iPhone XR, iOS 13

Posted on Mar 10, 2020 5:44 PM

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Answer 1

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Niel

Level 10

734,753 points

Mar 10, 2020 5:47 PM in response to LaurRajin2

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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