Activation lock

What can I do to remove the activation lock

Apple Watch

Posted on Mar 4, 2020 12:52 PM

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Posted on Mar 4, 2020 12:59 PM

Contract the previous owner and have them follow these steps: https://support.apple.com/en-us/HT201441

Until activation lock is removed, you will not be able to use the device.

4 replies

Mar 4, 2020 1:01 PM in response to Curvygirl1970

Enter the email address and associated password it's asking for. If you don't know these, you will forever have a useless brick.


If you purchased this from some unknown person locally or online and they can't, or won't provide this information, then you likely bought a lost or stolen phone. No one here can help you. Apple will not unlock the phone without proof the phone belongs to you. And that would be a copy of the original purchase receipt showing the matching serial number.


If this is your phone, and you've simply forgotten this information, start here:


Activation Lock for iPhone, iPad, and iPod touch - Apple Support

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Activation lock

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