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I received an email saying my Apple ID was locked and I’m curious if that email is legit or not.

iPhone 8, iOS 13

Posted on Feb 26, 2020 9:39 AM

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Question marked as Top-ranking reply

Posted on Feb 26, 2020 9:46 AM

Did you see that message when you signed in with your Apple ID? If not, then it is a scam.


Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

 

If you gave you Apple ID password to the scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is what to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

 

And, here is some information on how to "Avoid phishing emails, fake 'virus'

alerts, phony support calls, and other scams:" https://support.apple.com/en-us/HT204759This

read also provides information on how to "report phishing attempts and

other suspicious messages to Apple."

 

Here is another read that covers scamming. It deals with the App and itunes Stores,

but it also has more general applicability https://support.apple.com/en-gb/HT201679

1 reply
Question marked as Top-ranking reply

Feb 26, 2020 9:46 AM in response to taliah241

Did you see that message when you signed in with your Apple ID? If not, then it is a scam.


Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

 

If you gave you Apple ID password to the scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is what to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

 

And, here is some information on how to "Avoid phishing emails, fake 'virus'

alerts, phony support calls, and other scams:" https://support.apple.com/en-us/HT204759This

read also provides information on how to "report phishing attempts and

other suspicious messages to Apple."

 

Here is another read that covers scamming. It deals with the App and itunes Stores,

but it also has more general applicability https://support.apple.com/en-gb/HT201679

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