iPhone 8 - Others can't hear me on calls

I purchased my iPhone 8 less than a year ago. Over the past couple of months I am having an issue when I am on calls. I can hear the person on the call just fine but they stop hearing me. It happens whether I am holding the phone or have it on speakerphone. I tried removing the case and testing voice memos (which worked fine) and it is continuing to happen multiple times during a single call. I also turned off Phone Noise Cancellation and that didn't fix it either. Help!!

iPhone 8, iOS 13

Posted on Feb 25, 2020 12:36 PM

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Posted on Feb 25, 2020 1:28 PM

There is nothing blocking the microphone (I removed case and checked for debris), voice memo test worked fine. Issue is intermittent - others stopping hearing me on calls - happens whether I am holding the phone or on speakerphone.

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Feb 25, 2020 1:28 PM in response to razmee209

There is nothing blocking the microphone (I removed case and checked for debris), voice memo test worked fine. Issue is intermittent - others stopping hearing me on calls - happens whether I am holding the phone or on speakerphone.

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iPhone 8 - Others can't hear me on calls

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