Headphone Jack connector not working

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Headphone Jack connector not working

I bought an iPad 11 Pro and then discovered there was no jack plug for my Bose Headphones. I chatted to Apple Support who gave me the link to purchase a USB/Jack plug connector for £9.99. I bought it but when I’ve come to use it tonight there was just a lot of clicking through the headphones initially .... then nothing. The sound is still coming through the iPad speakers.

Is there a setting somewhere that I need to alter .... that I’ve missed somehow? I’ve looked everywhere I can think of in Settings.

Can anybody help me please? (In non technical speak!)

iPad Pro, iOS 13

Posted on Feb 11, 2020 2:13 PM

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Answer 1

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Daffdi Author

Level 1

4 points

Feb 12, 2020 12:22 AM in response to Daffdi

Quick Update ......

1st .... a slight correction .... cost of adapter is £9.00 not as I’d stated in my original question £9.99.

2nd ..... After a chat with Apple Support online late last night ..... They advised a simple reboot of my iPad..... and hey presto! It worked a treat! Spot on. Sound is fabulous so thanks guys!

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Answer 2

Daffdi Author

Level 1

4 points

Feb 12, 2020 12:18 AM in response to QuickPost

Sure it’s ...

Lightning to 3.5mm Headphone Jack Adapter

https://store.apple.com/uk/xc/product/MMX62ZM/A

I’m pleased to say that after a chat with Apple Support online late last night, they suggested a simple reboot and hey presto .... it’s all working fine now!

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Answer 3

QuickPost

Level 10

103,365 points

Feb 11, 2020 6:44 PM in response to Daffdi

Hello,

Could you please post the link to this adapter?

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Headphone Jack connector not working

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