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User profile for user: libby_randall
libby_randall Author
User level: Level 1
4 points

ipod passcode forgot

daughter forgot passcode on ipod touch, trying to get into it

Posted on Feb 4, 2020 5:09 PM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Posted on Feb 4, 2020 5:26 PM

Hello,


Unfortunately you must now fully restore your iPod to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Feb 4, 2020 5:26 PM in response to libby_randall

Hello,


Unfortunately you must now fully restore your iPod to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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ipod passcode forgot

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