Apple Music: I can't add music (An error occurred)

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euskir Author

Level 3

724 points

Apple Music: I can't add music (An error occurred)

Hey there!!!

Since several weeks ago I can't add music to my Music Library, and I can see the message "An error occurred" down left.

Any clue?

Best wishes, as always,

Federico (aka euskir)

Posted on Feb 1, 2020 3:37 PM

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Answer 1

jeremy_v

Community Specialist

Feb 4, 2020 12:54 PM in response to euskir

Hello euskir,

Thank you for using Apple Support Communities! I understand that you're encountering an error when attempting to add music to your music library using an Apple Music subscription on your Mac. I would be happy to help provide steps to take so you can manage and enjoy your music how you want.

I would like to start by having you create a new library in the Music app, then test if you're able to add music to the new music library:

If you encounter the same behavior with another library, the suggestions in the following support article can further help rule out some common causes for this issue:

If you can't connect to the App Store, iTunes Store, or Apple Books

Keep us posted on the results.

Cheers!

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Answer 2

euskir Author

Level 3

724 points

Feb 4, 2020 1:47 PM in response to jeremy_v

Hello Jeremy,

Thanks for your answer.

I did all kind of things, even a call to Apple Support.

The issue, it seems, that 100000 is no longer the song limit, is under that number, a couple of hundreds below.

So, I deleted some albums, and now I can add music with any trouble.

The bad thing is why Apple isn't talking about it clearly.

Best wishes, as always,

Federico (aka euskir).

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Apple Music: I can't add music (An error occurred)

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