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VicAus Author

Level 1

4 points

Can't download purchased music!

I purchased 2 albums form the iTunes App on my phone. Each time I try to download them a pop up message appears saying this or that song cant be downloaded at this time! SO i went into iTunes to see if they appeared under my Albums, they do but if i tap on the ablum the songs appear in grey rather than black like they arent there and if i tap on one of them it says these songs arent avaliable in my country!

I thought maybe if i downloaded iTunes Match it might help but so far not so good!

I want my money back!

I'd rather subscribe to Apple Music to be honest!

Ant help would be greatly appreciated

iPhone 6s, iOS 13

Posted on Jan 27, 2020 9:41 PM

Top-ranking reply

Ingo2711

Level 9

73,377 points

Posted on Jan 27, 2020 11:21 PM

Did you change the country associated to your Apple ID lately?

This might be a reason for not being able to download content, bought in another iTunes Store.

Change your Apple ID country or region - Apple Support

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Can't download purchased music!

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