You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone just won’t update i have the 8 it’s charged and on wifi

why won’t my iphone update ?

iPhone 8, iOS 13

Posted on Jan 25, 2020 9:01 AM

Reply
2 replies

Jan 25, 2020 9:18 AM in response to appleuser1126

For an over-the-air update all of these requirements must be satisfied:

  • Charged to over 50%
  • Connected to a fast Wi-Fi network
  • NOT connected via VPN
  • Not in low power mode
  • No older update files on the device (Settings/General/iPhone storage: If you see an update file delete it)
  • No previous beta version on the phone
  • Either plugged in or kept unlocked to keep Wi-Fi on for the download

my phone just won’t update i have the 8 it’s charged and on wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.