Novice-iPad Author

Level 1

4 points

iPad frozen after trying to update iOS. Won't reboot.

iPad is frozen after trying to update iOS. Now it won't respond or reboot.

What next to try before going into the Apple store?

iPad Pro 9.7-inch WiFi

Posted on Jan 19, 2020 12:42 PM

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1 reply

Level 10

103,437 points

Jan 19, 2020 1:33 PM in response to Novice-iPad

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iPad frozen after trying to update iOS. Won't reboot.

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