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ejsrlsjr Author

Level 1

4 points

ipad disabled by recet update

I’ve never had to enter a 4-digit passcode to unlock my iPad. After a recent update, it’s requesting a passcode. How do I get around this?

iPad, iOS 12

Posted on Jan 15, 2020 7:20 PM

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Top-ranking reply

Level 10

103,365 points

Posted on Jan 15, 2020 7:26 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply

Top-ranking reply

Level 10

103,365 points

Jan 15, 2020 7:26 PM in response to ejsrlsjr

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

ipad disabled by recet update

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