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Level 1

4 points

Can’t complete update and restore on My i pad

Posted on Jan 11, 2020 8:40 AM

Top-ranking reply

Level 10

230,678 points

Posted on Jan 11, 2020 8:57 AM

Not knowing exactly why, you can start here with this basic troubleshooting document for when you cannot update or restore. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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