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latonya180 Author

Level 1

4 points

I think it's broken

My iPhone will not charge nor power on. When i have it on charge, the apple symbol just keeps flashing off and on. What can i do or can someone tell me what may be the problem?

iPhone 6 Plus, iOS 12

Posted on Jan 10, 2020 12:26 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jan 10, 2020 1:41 AM

See if this support article can help you:--> If your iPhone, iPad, or iPod touch won't charge – Apple Support

If the issue still persists, try also a forced restart of your 6+:--> Force restart iPhone – Apple Support

and if you get no improvements, have your iPhone inspected at an Apple Store or Authorized Service Provider:

Apple – Location Selector

Regards

Giulio

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I think it's broken

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