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isa166 Author

Level 1

4 points

Where is my money?

Money from bank to Apple ID, gone.

No money at my Apple ID.. It's lost

Posted on Jan 3, 2020 9:59 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jan 3, 2020 10:36 AM

Have you tried signing out of the App Store/iTunes and then back in to see if that refreshes your balance?

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Where is my money?

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