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kiana133 Author

Level 1

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Do I get a box in the mail so I can ship my old phone back?

iPhone 7 Plus

Posted on Jan 2, 2020 4:28 PM

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babowa

Level 9

78,429 points

Posted on Jan 2, 2020 4:49 PM

If that is what was agreed upon when you went through the online process, then yes, they do usually ship a box. Please note: it is recommended that you take pics of your device to show its condition before shipping and getting it insured for its value as well and a tracking number - just in case it gets lost or something happens to it.

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