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Remote App issues

I can no longer use the Remote App on my iPhone to control my playlists in Apple Music on my Mac Mini

(late 2014, running macOS 10.15.2). Am I doing something wrong...please help.

Mac mini, macOS 10.15

Posted on Dec 13, 2019 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2019 7:22 PM

Hello Paul Stauffer,


I see that you're having an issue with the Remote app on your iPhone. I'd be happy to provide you with some information that can help with this issue that you've been having.


Let's have you take a look at the article below with some steps to try to set up the Remote app again that can help.


Set up the iTunes Remote app for iTunes on Mac


You might need to try deleting the app and then reinstalling it.


Thank you for using Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Dec 16, 2019 7:22 PM in response to Paul Stauffer

Hello Paul Stauffer,


I see that you're having an issue with the Remote app on your iPhone. I'd be happy to provide you with some information that can help with this issue that you've been having.


Let's have you take a look at the article below with some steps to try to set up the Remote app again that can help.


Set up the iTunes Remote app for iTunes on Mac


You might need to try deleting the app and then reinstalling it.


Thank you for using Apple Support Communities.

Remote App issues

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