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I have an iPad Mini 2. I am needing to restore it to its factory settings due to a forgotten passcode. I have done the restart to get the screen that says iTunes with the support.apple.com/ipad/restore and I have tried to do the update and reset on iTunes on my Mac. Device still hasn't reset.
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
iPad Mini 2 still hasn't reset.
