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Video error

Why am I getting video error and how to fix

iPhone 6s, iOS 13

Posted on Nov 13, 2019 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2019 6:39 AM

Hi Plz_help_me_if_you_can,


It seems you're having some sort of video issue, and I want to help.


Can you tell me more about what's happening? Is this a video in Safari or in some other app?


Try forcing your troubled app to close and restart your iPhone:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Nov 17, 2019 6:39 AM in response to Plz_help_me_if_you_can

Hi Plz_help_me_if_you_can,


It seems you're having some sort of video issue, and I want to help.


Can you tell me more about what's happening? Is this a video in Safari or in some other app?


Try forcing your troubled app to close and restart your iPhone:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

Video error

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