Ipad disconnects from wifi when trying to log on

when trying to log onto a known wifi network, ipad manages to connect for a split second and then the wifi symbol disapears from the top right corner and it disconnects from the wifi network, but the network is still checked on the list below.

I have tried to turn wifi off and on, and I have tried "forgetting" the wifi network and log in again.

I have tried on different wifi networks and its the same behavior.

I have restarted both router and ipad.

I have done a hard reset on ipad.

I have reset all network settings on ipad.

I have updated software on ipad.

Still the ipad does not want to say logged onto the network.

iPad Pro 10.5-inch, Wi-Fi

Posted on Nov 11, 2019 8:47 AM

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Posted on Nov 11, 2019 1:24 PM

Hello,


I suggest that you reach out to Apple for assistance.


Contact AppleCare

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Nov 11, 2019 3:34 PM in response to ththors

Hello,


These are Apple Support Communities where users, like you, attempt to answer other user’s questions. It sounds like you have performed all of the basic troubleshooting steps so your next step is to reach out to Apple directly to see if they have any other ideas.

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Ipad disconnects from wifi when trying to log on

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