I can’t screenshot on iPhone XR of webpages on safari. It goes directly to shut off screen and emergency sos

Is there a fix to this?

iPhone XR, iOS 13

Posted on Nov 6, 2019 11:43 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2019 11:59 AM

How are you trying to take a screenshot on the iPhone? To take one, you press and release the side button and volume up button quickly, do not hold them. You would seem to be holding them, that is why you are seeing that other screen.

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I can’t screenshot on iPhone XR of webpages on safari. It goes directly to shut off screen and emergency sos

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