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iPad and iPhone messages not syncing after update

after updating my iPhone and iPad to 13.2 my text messages no longer sync. Both devices use the same appleid and it seems to only effect those texts that are not from apple devices. what can I do to fix this?


Posted on Oct 31, 2019 5:31 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2019 5:34 PM

Hello,


Please verify that Messages is enabled on both your iPhone and iPad in Settings > Tap your account > iCloud.


Please verify that iMessage is enabled on your iPhone and iPad in Settings > Messages.


Please verify that Text Message forwarding is enabled on your iPhone in Settings > Messages.

2 replies

iPad and iPhone messages not syncing after update

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