Some keys of keyboard folio don’t work when bluetooth mouse is connected to iPad Pro

Switching off the “assistive touch” in accessibility settings returns operation back to normal.

The issue occurs with different type of mices.

iPad Pro, iOS 13

Posted on Oct 26, 2019 6:53 AM

Top-ranking reply

QuickPost

Level 10

103,437 points

Posted on Oct 26, 2019 9:40 AM

Hello,

Please refer to the following Apple Support document.

If your iPad’s keyboard does not work when using a mouse on iPadOS 13 - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

QuickPost

Level 10

103,437 points

Oct 26, 2019 9:40 AM in response to katabuki

Hello,

Please refer to the following Apple Support document.

If your iPad’s keyboard does not work when using a mouse on iPadOS 13 - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some keys of keyboard folio don’t work when bluetooth mouse is connected to iPad Pro

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up