You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reminders App - location based reminders not working

When I set a reminder to go off when I arrive or leave my house, it doesn't work. I made sure my home map is set, and turned Location Services to "while using the app." I even tried making sure the app is running in the background (which shouldn't make a difference, but just checking).

I tested it many times and it has never worked once. What gives? Location Services doesn't have an "Always" option for this app. I imagine that's the problem? (For example, my security camera always knows when I leave and return. It needs location services to be set to always for that to work.)

I have an iPhone 7 with ios 13.1.2.

iPhone 7

Posted on Oct 10, 2019 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2019 4:15 PM

Hi nerdybird,


Thanks for the post! I understand you're not receiving location-based Reminders, and I'm happy to see if I can help.


Checking your settings was a great start. Try tapping Settings > Privacy > Location Services. Then, scroll all the way down to the bottom and tap System Services and then make sure that Location-Based Alerts is toggled on. Then, test it out to see if that's cleared things up: Location Services & Privacy


  • "Location-Based Alerts: Your iPhone and Apple Watch will use your location in order to provide you with geographically relevant alerts, such as a reminder to call someone when you get to a specific place, when to leave for your next appointment, or an app or shortcut recommendation based on where you currently are."


I hope this helps! Best wishes.

Similar questions

3 replies
Question marked as Top-ranking reply

Oct 14, 2019 4:15 PM in response to nerdybird

Hi nerdybird,


Thanks for the post! I understand you're not receiving location-based Reminders, and I'm happy to see if I can help.


Checking your settings was a great start. Try tapping Settings > Privacy > Location Services. Then, scroll all the way down to the bottom and tap System Services and then make sure that Location-Based Alerts is toggled on. Then, test it out to see if that's cleared things up: Location Services & Privacy


  • "Location-Based Alerts: Your iPhone and Apple Watch will use your location in order to provide you with geographically relevant alerts, such as a reminder to call someone when you get to a specific place, when to leave for your next appointment, or an app or shortcut recommendation based on where you currently are."


I hope this helps! Best wishes.

Reminders App - location based reminders not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.