I bought an iPhone 6s online but I did not know it had an activation lock on

i bought an iphone 6s online but i did not know it had an activation lock on. now i can not use it because i do not have the previous owners information. what should i do




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Posted on Sep 26, 2019 9:56 AM

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Posted on Sep 26, 2019 10:14 AM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 

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Sep 26, 2019 10:14 AM in response to mengezi90

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 

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I bought an iPhone 6s online but I did not know it had an activation lock on

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