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Fabulios Author

Level 1

4 points

iOS13 devices not connecting to iTunes

Hi,

I cannot connect an iPhone XS with iOS13 or an iPad 6 with iPadiOS13.1 to iTunes 12.8.2.3 since the upgrade...

Anyone has the same issue?

Anyone knows why?

Thanks!

iPhone XS

Posted on Sep 25, 2019 9:48 PM

Top-ranking reply

turingtest2

Level 10

274,576 points

Posted on Sep 27, 2019 11:10 AM

In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.

tt2

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iOS13 devices not connecting to iTunes

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