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7912 Author

Level 1

4 points

iPad shutdown

My iPad Air keeps shutting down showing needs charge when battery is fully charged.

now I can’t even get it to turn back on at all

Posted on Sep 13, 2019 4:58 AM

Top-ranking reply

MichelPM

Level 10

81,389 points

Posted on Sep 13, 2019 9:09 AM

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

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