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Apple ID hacked by someone

Hello, I want to ask, my Apple ID had been hacked by unknown people for purchasing something, and I got purchasing bill in my email, how could I solve the problem?

Posted on Sep 7, 2019 9:08 PM

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Sep 8, 2019 6:18 AM in response to chaterin

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Apple ID hacked by someone

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