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Level 1

4 points

Not allowing me to set up family sharing

I just upgraded my icloud storage and want to set up family sharing. When on the "invite family members page" I click "invite family members" I get a notice that "payment method required" however I have a balance on my apple ID account of $22.76 which is more than enough to cover my upgrade. My device is saying that my storage has upgraded to 200 from the free 50

Posted on Aug 31, 2019 7:53 AM

Top-ranking reply

Eric Root

Level 10

684,783 points

Posted on Aug 31, 2019 9:35 AM

The Family organizer is required to have a credit card on file as a method of payment in the App Store/iTunes. Check to make sure you have one on file.

Apple ID payment information - change

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Not allowing me to set up family sharing

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