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HomePod WiFi Connection Issues

Hi, I was curious if anyone has been having problems with the homepods WiFi connection since the 12.4 update? We have 3 homepods and they have been acting very strange since the 12.4 update, sometimes the HomePod will say it has no internet connection when giving it commands even though our WiFi is working fine or when playing music via airplay it will just stop playing randomly or even trying to control our Philips hue lights it will fail to control them. We’ve never had so many weird bugs with our HomePods until 12.4. I really wish there was an easy way to see what WiFi network your HomePod is on and some kind of way to have it restart itself without having to unplug it from the wall and do a reset.


thanks for any help!

Posted on Aug 22, 2019 7:35 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2019 8:13 AM

The HomePod should only try to connect to the Wi-Fi networks which your iOS device knows about. If your router has dual bands you may find the HomePods are more reliable if you turn off the 5GHz network.


tt2

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HomePod WiFi Connection Issues

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