Itunes charges

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Level 1

4 points

Itunes charges

Why do I keep getting charged a so amounts of money by iTunes? I do not have an itunes, i am the only user to my debt card. I have a theory its connected to my Apple Id. But why do I have to be charged just to own this phone. The first week i had it i was charged 40 now its either 20 or 30. I don't have any i tunes under my subscriptions either. Changed card twice still shows up

Posted on Jul 26, 2019 7:05 PM

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Answer 1

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Niel

Level 10

734,771 points

Jul 26, 2019 7:08 PM in response to Juyvn

Click here for information. If the article doesn't cover it, use the links in section 6.

To ask for a refund, use this form to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.

(173215)

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Answer 2

Jul 26, 2019 7:09 PM in response to Juyvn

This is a user to user forum I am afraid. If you need help with something in your account you want to go to http://reportaproblem.apple.com or http://getsupport.apple.com

If you are in the USA you can call Apple at 1-800-275-2273.

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Itunes charges

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