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Level 1

4 points

refund

I would like a refund of 9.99 that was charged to my account twice! I do not use itunes/ apple music

iPhone 8 Plus, iOS 12

Posted on Jul 16, 2019 12:40 PM

Top-ranking reply

Level 10

208,584 points

Posted on Jul 16, 2019 12:44 PM

If you're eligible for that refund, click on this link and follow all the steps provided:--> Request a refund for an App Store or iTunes Store purchase - Apple Support

If you get no help, contact iTunes Store Support and explain your problem, filling out and submitting this form:

Regards

Giulio

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