I made a purchase in Angry Birds. The money was pulled from my card but the package I bought did not load to my phone.
My purchase in Angry Birds did not load to my game, but the money was taken off my visa
iPhone 6, iOS 12
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Contact the game's developer. If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)