Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can you get an express exchange if you go into your local apple store?

I dropped my phone cracking my back glass first for every thing I guess. But I would rather get a new iPhone that hasn’t been opened up but I don’t want to have the money on hold while I wait for the new one to come and return my old one. And I wanted to know if I can pay the 100 dollars and exchange it at the apple store.


iPhone XS Max, iOS 12

Posted on Jul 9, 2019 4:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2019 5:01 PM

Make a genius bar appointment and they can replace your phone on the spot. However, the back glass will cost more than $100.

1 reply
Sort By: 

Can you get an express exchange if you go into your local apple store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.