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Keno68 Author

Level 1

8 points

Passcode forgotten

My mom gave me her old iPhone, model A1332. She doesn't remember passcode and I have no way to get to a computer. Will the Apple Store help & would they charge me or a way for me to unlock the phone?

Posted on Jul 7, 2019 11:46 AM

Top-ranking reply

seanachai51

Level 6

9,545 points

Posted on Jul 7, 2019 11:56 AM

See > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you don't have iTunes, download and install iTunes on your Mac or PC. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.

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Passcode forgotten

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